Paradyne 9126-II User Manual download pdf (Page 280)

8. Troubleshooting

8-16

September 2002 9128-A2-GB20-80

Frame Relay PVC Problems

Table 8-3. Frame Relay PVC Problems

Symptom Possible Cause Solutions

No receipt or

transmission of data

Cross Connection of the

DLCIs are configured

incorrectly.

Verify the PVC connections and

DLCIs by checking the

network-discovered DLCIs on the

LMI Reported DLCIs screen.

DLCI is inactive on the

frame relay network.

Verify that the DLCI(s) is active

on the LMI Reported DLCIs

screen. If the DLCI(s) is not

active, contact the service

provider.

Verify the LMI Reported DLCI

field on the Interface Status

screen.

DTE is configured

incorrectly.

Check the DTE’s configuration.

LMI is not configured

properly for the DTE or

network.

Configure LMI characteristics to

match those of the DTE or

network.

LMI link is inactive. Verify that the LMI link is active on

the network; the Status Msg

Received counter on the Network

Frame Relay Performance

Statistics screen increments.

Losing Data Frame relay network is

experiencing problems.

Run PVC Loopback and Pattern

tests to isolate the problem, then

contact the service provider.

Out of Sync If Monitor Pattern was

selected, it means the test

pattern generator and

receiver have not yet

synchronized.

CIR settings for the units at

each end are mismatched.

If the message persists, it

means that 5 packets out

of 25 are missing or are out

of sequence.

Verify that the unit at the other

end is configured to Send

Pattern.

Correct unit configurations.

Correct the CIR setting so both

units are configured the same.

Check the line’s error rate – the

physical line quality.

Contact the service provider.

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