Paradyne 9820 User Manual Page 6
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Contents
iv
9820-A2-GB20-20
June 2000
7 FTP Operation
H FTP File Transfer 7-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrading System Software 7-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Determining Whether a Download Is Completed 7-5. . . . . . . . . . . . . . . . .
Changing Software 7-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transferring Collected Data 7-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Troubleshooting
H Problem Indicators 8-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H Resetting the Unit and Restoring Communication 8-3. . . . . . . . . . . . . . . . . . .
Resetting the Unit from the Control Menu 8-3. . . . . . . . . . . . . . . . . . . . . . .
Resetting the Unit By Cycling the Power 8-3. . . . . . . . . . . . . . . . . . . . . . . .
Restoring Communication with an Improperly Configured Unit 8-4. . . . .
H Troubleshooting Management Link Feature 8-5. . . . . . . . . . . . . . . . . . . . . . . . .
H LMI Packet Capture Utility Feature 8-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing Captured Packets from the Menu-Driven User Interface 8-6. . .
H Alarms 8-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H Troubleshooting Tables 8-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Device Problems 8-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Frame Relay PVC Problems 8-13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H Tests Available 8-14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Test Timeout Feature 8-14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H Starting and Stopping a Test 8-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aborting All Tests 8-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H PVC Tests 8-17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network or Port (Internal) PVC Loopback 8-18. . . . . . . . . . . . . . . . . . . . . .
Send Pattern 8-18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Monitor Pattern 8-19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectivity 8-19. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H Physical Tests 8-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DTE Loopback 8-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H IP Ping Test 8-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H Lamp Test 8-22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9 Setting Up OpenLane for FrameSaver Devices
H OpenLane Support of FrameSaver Devices 9-1. . . . . . . . . . . . . . . . . . . . . . . .
H Setting Up the OpenLane SLM System 9-2. . . . . . . . . . . . . . . . . . . . . . . . . . . .
H Setting Up FrameSaver SLV Support 9-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
- FrameSaver SLV 1
- 4 Configuration Options 4
- 5 Security and Logins 5
- 6 Monitoring 5
- 7 FTP Operation 6
- 8 Troubleshooting 6
- A Menu Hierarchy 8
- D Technical Specifications 9
- E Equipment List 9
- Contents 10
- About This Guide 11
- Section Description 12
- Product-Related Documents 13
- Conventions Used 14
- About FrameSaver SLV 15
- In-Line Monitors 15
- 9820-A2-GB20-20 16
- June 2000 16
- User Interface and 21
- Basic Operation 21
- Logging On 22
- Screen Work Areas 25
- Navigating the Screens 26
- Function Keys 27
- Selecting from a Menu 28
- Selecting a Field 29
- Entering Information 29
- Configuration Procedures 31
- Basic Configuration 32
- Configuration Option Areas 33
- Configuring the Ethernet Port 40
- Setting Up for Trap Dial-Out 41
- Setting Up Auto-Configuration 42
- (default) 43
- Configuration 44
- DLCI Records 44
- Setting Up Management 46
- Changing Operating Mode 48
- Configuration Option Tables 49
- Display Conditions 50
- For user data port links: 59
- For network data port links: 59
- Management and Communication 68
- Configuring Management PVCs 72
- ASCII text entry 76
- Telnet and FTP Session 77
- For FrameSaver SLV 9820: 79
- For FrameSaver SLV 9820-2M: 79
- For FrameSaver SLV 9820-8M: 79
- Communication Port 88
- Configuring Node IP 92
- Information 92
- .nnn.nnn.nnn 94
- Security and Logins 99
- Limiting Access 100
- Creating a Login 101
- (Model 9820-45M) 102
- Procedure 105
- Controlling SNMP Access 106
- " Procedure 107
- Modifying a Login 110
- Deleting a Login 110
- Monitoring 111
- nn.nn.nn 112
- Front Panel LEDs 113
- Health and Status 114
- Messages 114
- Main Menu 116
- Configuration Options 117
- Table 6-6. General LEDs 118
- Indication What It Means 118
- Device Messages 121
- (Seen at an FTP 122
- Changing Software 122
- FTP Operation 122
- Status Information 126
- (xxxxxxxx 127
- Message What It Indicates 129
- Troubleshooting 130
- LMI Reported DLCIs 131
- Status What It Indicates 132
- PVC Connection Status 133
- Field What It IndicatesStatus 134
- Network Interface Status 135
- IP Routing Table 136
- Field What It Indicates 137
- Performance Statistics 138
- Service Level Verification 140
- Statistic What It Indicates 141
- DLCI Performance Statistics 142
- Frame Relay 144
- (cont’d) 145
- Ethernet 147
- Trap Event Log 148
- FTP File Transfer 150
- Upgrading System Software 152
- LMI Packet Capture Utility 154
- Problem Indicators 156
- Display LMI Trace Log 160
- System and Test Status 161
- Troubleshooting Tables 165
- Frame Relay PVC Problems 167
- Tests Available 168
- Starting and Stopping a Test 169
- Aborting All Tests 170
- PVC Tests 171
- 98-16186 172
- 98-16187 172
- Monitor Pattern 173
- Connectivity 173
- Physical Tests 174
- IP Ping Test 175
- Lamp Test 176
- Setting Up OpenLane for 177
- FrameSaver Devices 177
- Getting Started 180
- NetScout Probe User Guide 181
- NetScout Manager/Plus & 185
- Editing Alarms 187
- Adding SLV 188
- Alarms Manually 188
- Administrator Guide 188
- Adding SLV Alarms Manually 189
- Configuring Alarms in 190
- Creating History Files 191
- CAUTION: 191
- (Models 9820 and 9820-2M) 197
- Setting Up Network Health for 199
- Grouping Elements for Reports 203
- About Service Level Reports 204
- About At-a-Glance Reports 204
- About Trend Reports 205
- Printed Reports 205
- Network Health Reports Guide 207
- Hardware Maintenance 209
- (9820-45M) 209
- WARNING: 210
- Replacing a Power Module 212
- Menu Hierarchy 213
- 00-16786b 215
- RMON Alarm Defaults 217
- SNMP MIBs and Traps, and 217
- MIB Support 218
- System Group (mib-2) 219
- Interfaces Group (mib-2) 220
- H For the DTE: 221
- H For the DCE: DTE 221
- H For the DCE: 221
- Example: 222
- Trap: warmStart 223
- Trap: authenticationFailure 223
- Traps: linkUp and linkDown 224
- Interface 225
- Strings: 226
- V.35 and EIA-530-A X.21 HSSI 227
- Signal Name 227
- DCE DTE DCE DTE DCE DTE 227
- Traps: enterprise-Specific 228
- Traps: RMON-Specific 230
- RMON Alarm and Event Defaults 231
- DLCI Alarm Defaults 237
- Object ID (OID) 240
- Item MIB/Tag 240
- MIB/TagItem 241
- Object ID (OID) MIB/TagItem 245
- 9820-A2-GB20-20June 2000 246
- Connectors, Cables, and 247
- Pin Assignments 247
- Rear Panels 248
- COM (Terminal) Port Connector 249
- 99-16303 253
- 98-15883 254
- (Feature No. 9008-F1-522) 255
- 99-16294 257
- 99-16304 259
- Technical Specifications 263
- Specification Criteria 264
- Equipment List 267
- Description 268
- Model/Feature 268
- Part Number Feature Number 269
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