Paradyne 9820 User Manual Page 164
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
8-10
9820-A2-GB20-20
June 2000
Table 8-1. Alarm Conditions (4 of 4)
Alarm Condition What To DoWhat It Indicates
LOS at Network 1 A Loss of Signal (LOS)
condition is detected. Either
the control leads on the
network data port are
deasserted, the TM lead is
asserted, or no clock is
detected from the NTU.
H Network cable problem.
H No signal is being
transmitted at the far-end
FrameSaver unit.
H NTU or network facility
problem.
H Check that the network cable
is securely attached at both
ends.
H Contact your network provider.
Power Supply Failure
(9820-45M)
The power supply output
voltage has dropped below
the specified tolerance
level.
Notify your service
representative. See
Replacing a
Power Module
in Chapter 12,
Hardware Maintenance
(9820-45M)
.
Self-Test Failure The unit did not pass its
basic verification tests
when it was powered on or
reset.
H Reset the unit.
H Contact your service
representative.
SLV Timeout,
DLCI
nnnn
,
frame relay link
1,2
An excessive number of
SLV communication
responses from the remote
system have been missed
on the specified multiplexed
DLCI and link.
When a hardware bypass-
capable device has been
detected at the other end of
the PVC and this condition
occurs, only user data for
EDLCI 0 will be transmitted
as long as the condition
exists.
Verify that the network LMI is up.
If it is, contact your network
service provider.
Two Level-1 Users
Accessing Device
Two users with Level 1
security access are in
session with the device.
Alert the other user before
starting tests or altering
configuration options.
Yellow at Network 1
(9820-45M)
A yellow alarm signal is
received on the network.
H Cable problem.
H T3 facility problem.
H Check that the associated
cables are securely attached.
H Contact your network provider.
1
nnnn
indicates a DLCI number of 16 through 1007.
2
frame relay link
is one of the following:
– Net1-FR1. The frame relay link specified for the network data port, Network 1.
– Port-1. The frame relay link associated with the user data port.
- FrameSaver SLV 1
- 4 Configuration Options 4
- 5 Security and Logins 5
- 6 Monitoring 5
- 7 FTP Operation 6
- 8 Troubleshooting 6
- A Menu Hierarchy 8
- D Technical Specifications 9
- E Equipment List 9
- Contents 10
- About This Guide 11
- Section Description 12
- Product-Related Documents 13
- Conventions Used 14
- About FrameSaver SLV 15
- In-Line Monitors 15
- 9820-A2-GB20-20 16
- June 2000 16
- User Interface and 21
- Basic Operation 21
- Logging On 22
- Screen Work Areas 25
- Navigating the Screens 26
- Function Keys 27
- Selecting from a Menu 28
- Selecting a Field 29
- Entering Information 29
- Configuration Procedures 31
- Basic Configuration 32
- Configuration Option Areas 33
- Configuring the Ethernet Port 40
- Setting Up for Trap Dial-Out 41
- Setting Up Auto-Configuration 42
- (default) 43
- Configuration 44
- DLCI Records 44
- Setting Up Management 46
- Changing Operating Mode 48
- Configuration Option Tables 49
- Display Conditions 50
- For user data port links: 59
- For network data port links: 59
- Management and Communication 68
- Configuring Management PVCs 72
- ASCII text entry 76
- Telnet and FTP Session 77
- For FrameSaver SLV 9820: 79
- For FrameSaver SLV 9820-2M: 79
- For FrameSaver SLV 9820-8M: 79
- Communication Port 88
- Configuring Node IP 92
- Information 92
- .nnn.nnn.nnn 94
- Security and Logins 99
- Limiting Access 100
- Creating a Login 101
- (Model 9820-45M) 102
- Procedure 105
- Controlling SNMP Access 106
- " Procedure 107
- Modifying a Login 110
- Deleting a Login 110
- Monitoring 111
- nn.nn.nn 112
- Front Panel LEDs 113
- Health and Status 114
- Messages 114
- Main Menu 116
- Configuration Options 117
- Table 6-6. General LEDs 118
- Indication What It Means 118
- Device Messages 121
- (Seen at an FTP 122
- Changing Software 122
- FTP Operation 122
- Status Information 126
- (xxxxxxxx 127
- Message What It Indicates 129
- Troubleshooting 130
- LMI Reported DLCIs 131
- Status What It Indicates 132
- PVC Connection Status 133
- Field What It IndicatesStatus 134
- Network Interface Status 135
- IP Routing Table 136
- Field What It Indicates 137
- Performance Statistics 138
- Service Level Verification 140
- Statistic What It Indicates 141
- DLCI Performance Statistics 142
- Frame Relay 144
- (cont’d) 145
- Ethernet 147
- Trap Event Log 148
- FTP File Transfer 150
- Upgrading System Software 152
- LMI Packet Capture Utility 154
- Problem Indicators 156
- Display LMI Trace Log 160
- System and Test Status 161
- Troubleshooting Tables 165
- Frame Relay PVC Problems 167
- Tests Available 168
- Starting and Stopping a Test 169
- Aborting All Tests 170
- PVC Tests 171
- 98-16186 172
- 98-16187 172
- Monitor Pattern 173
- Connectivity 173
- Physical Tests 174
- IP Ping Test 175
- Lamp Test 176
- Setting Up OpenLane for 177
- FrameSaver Devices 177
- Getting Started 180
- NetScout Probe User Guide 181
- NetScout Manager/Plus & 185
- Editing Alarms 187
- Adding SLV 188
- Alarms Manually 188
- Administrator Guide 188
- Adding SLV Alarms Manually 189
- Configuring Alarms in 190
- Creating History Files 191
- CAUTION: 191
- (Models 9820 and 9820-2M) 197
- Setting Up Network Health for 199
- Grouping Elements for Reports 203
- About Service Level Reports 204
- About At-a-Glance Reports 204
- About Trend Reports 205
- Printed Reports 205
- Network Health Reports Guide 207
- Hardware Maintenance 209
- (9820-45M) 209
- WARNING: 210
- Replacing a Power Module 212
- Menu Hierarchy 213
- 00-16786b 215
- RMON Alarm Defaults 217
- SNMP MIBs and Traps, and 217
- MIB Support 218
- System Group (mib-2) 219
- Interfaces Group (mib-2) 220
- H For the DTE: 221
- H For the DCE: DTE 221
- H For the DCE: 221
- Example: 222
- Trap: warmStart 223
- Trap: authenticationFailure 223
- Traps: linkUp and linkDown 224
- Interface 225
- Strings: 226
- V.35 and EIA-530-A X.21 HSSI 227
- Signal Name 227
- DCE DTE DCE DTE DCE DTE 227
- Traps: enterprise-Specific 228
- Traps: RMON-Specific 230
- RMON Alarm and Event Defaults 231
- DLCI Alarm Defaults 237
- Object ID (OID) 240
- Item MIB/Tag 240
- MIB/TagItem 241
- Object ID (OID) MIB/TagItem 245
- 9820-A2-GB20-20June 2000 246
- Connectors, Cables, and 247
- Pin Assignments 247
- Rear Panels 248
- COM (Terminal) Port Connector 249
- 99-16303 253
- 98-15883 254
- (Feature No. 9008-F1-522) 255
- 99-16294 257
- 99-16304 259
- Technical Specifications 263
- Specification Criteria 264
- Equipment List 267
- Description 268
- Model/Feature 268
- Part Number Feature Number 269
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